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Mistakes happen: Creating a culture of safety in the ICU

Written by: Catherine Cantrell, RN, MSN

✔︎ 1 Contact Hour


Providing nursing care to patients experiencing life-threatening conditions presents unique challenges. This course will explore creating and engaging in a supportive environment, how to communicate, how to ensure standards of care and protocols are followed, engaging patients in their care, ways to learn from mistakes, and methods to decrease second victim syndrome occurrence.


Upon completion of this Course, the learner will be able to:

  1. Express the unique challenges that nurses are faced with in providing safe care to patients with critical needs and intense care regimens.
  2. Detail the components needed for a team culture of safety and error prevention.
  3. Identify ways to integrate communication that prevents error occurrence.
  4. Examine ways to ensure professional standards are routinely used in busy, high-stress settings.
  5. Explain how to enlist the patient as a partner in their care and safety.
  6. Outline the needed steps to manage errors, prevent future errors, and support nurses when an error occurs.

Successful completion of this course will provide the learner with one (1) contact hour.

This continuing nursing education activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation

To receive credit for this course you must pass this test with a score of 80% or higher.

No individual in a position to control content for this activity has any relevant financial relationships to declare.

Contact hours will be provided for the completion of this activity from November 4, 2018 until November 4, 2020.

    ✔︎ 1 Contact Hour

    At, we understand that one of the pillars of effective nursing is knowledge — and the goal of our continuing education programs is to present a clear understanding of the challenges nurses face, and the appropriate considerations necessary for nurses to execute their vital role in providing care.

    As nurses ourselves, who share the same dedication to delivering our very best to those requiring our fullest effort at all times, you can be confident that eNursingCourses is delivering the kind of expert-driven learning environment you can rely on for your continued participation in nursing education.